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The many things your virtual receptionist can do.
Answers all your calls. Whatever your business's call volume, Mandi can be
configured to answer hundreds or thousands of calls simultaneously.
Custom company greeting. Mandi answers with a custom greeting
for your company. You can record and change this greeting at any time,
or you can choose to have one of our professional voices record it for
you. Depending on your business, you may decide to have different
greetings for during business hours and at other times - your virtual
receptionist is very flexible!
Say the name. Callers ask for the person or department they wish to talk to
by simply saying the name for example, "Doug Arquette" or "sales team". It's
really that simple!
Connect to the right person.
Callers always get through to the right person because Mandi verifies that she's
heard the name correctly. "You said: 'Doug Arquette'. Is this correct?"
Virtual presence. Mandi routes the call to the person's current location.
Employees can change their number on the go as they move from location to location
. . . so more callers connect on the first try.
Locate. If the call isn't answered at the first number, Mandi can locate
that person at up to four other numbers.
Take a message. If the person isn't available then Mandi can take a
message.
Try another person. At any time, your caller can choose to try another
person in the company. They just tell Mandi to "Try another person" and then say the
person or department name.
Your own ads on hold. You choose the messages or music that callers hear
while they wait to be connected (additional charges may apply).
Excellent caller understanding. Mandi recognizes a wide range of speaker
dialects, pronunciations and accents - it's all speaker-independent and
doesn't require any training.
Resolves entries with the same name. If multiple individuals have the same
name, callers are given a choice of possibilities-they can even hear the
individuals say their own names.
Operator. Callers can also be offered the opportunity to reach a company
operator.
Easy to Manage. Making changes to your setup is as simple as point and
click, through the SpeechPhone Web site. Changes take effect immediately.
Communication Without Boundaries--
This is Mandi.
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Download our
virtual receptionist
brochure (.PDF)
Discover how Speechphone is right for your business
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